Accuracy and accountability
Corrections Policy
How to report an inaccurate FlixGeo catalog or streaming listing, what evidence to include, and how verified corrections are assessed.
What to report
Corrections are welcome for wrong title matches, country labels, offer categories, provider listings, credits, release details, broken links, or explanatory text. A report is most useful when it identifies one verifiable discrepancy rather than stating only that a page “looks wrong.”
Include enough detail to reproduce it
- the exact FlixGeo page URL;
- the movie or TV title and, if relevant, release year;
- the country and provider shown;
- whether the listing says subscription, free, ads, rent, or buy;
- what appears incorrect and what you expected instead;
- an official provider or primary-source URL, when available;
- a screenshot with the observation date and country visible, if the external page is transient.
How a report is evaluated
We first determine whether the report concerns source data, a cached response, our normalization, or original wording. Where possible, we compare the page with the relevant upstream record and an official provider listing for the reported country.
If FlixGeo's mapping or copy is wrong, the responsible page or rule should be corrected. If the upstream record is the source of the discrepancy, FlixGeo may need to wait for or accurately describe that upstream correction rather than overwrite it with an unsupported local assertion.
What a correction does not guarantee
External catalogs can differ by account, device, plan, and time. A provider screenshot may establish an offer for one context without proving it for every viewer. We therefore cannot promise that every report will lead to a data change or that a third-party source will update on a particular schedule.
We also cannot change provider prices, restore removed titles, resolve billing disputes, or troubleshoot external accounts. Those issues must be handled by the provider.
Transparency about revision dates
A visible revision date or structured-data modification date is used only when a real publishing record supports it. We do not stamp a page with the current date simply because it rendered, nor treat a spelling fix as evidence that the underlying data was freshly checked.